This Privacy Policy explains how Adptive LLC, doing business as Adptive Care™ Products and Solutions (“Adptive,” “we,” “us,” or “our”), collects, uses, and protects information when you use our website at https://adptive.ai (“Website”).
This Privacy Policy applies only to information collected through the Website.
Policies governing our mobile applications or software platforms are provided separately (see Section 12).
By using the Website, you consent to the data practices described here.
If you do not agree, please discontinue use of the Website.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Voluntarily
When submitting forms, requesting demos, contacting us, or signing up for updates, you may provide:
• Name
• Email address
• Business or provider information
• Message content or inquiries
Any additional optional information you share is collected only with your consent.
B. Information Collected Automatically
When you visit the Website, we automatically collect:
• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent
• Referring website
• Interaction logs
We use this data to improve Website performance, security, and user experience.
C. Cookies and Tracking Technologies
The Website may use:
• Cookies
• Web beacons
• Analytics scripts
• Pixel tags
These tools help us analyze Website activity and enhance functionality.
You may disable cookies in your browser settings; however, some features may not function properly.
D. Information from Third-Party Services
We may receive information from:
• Google Analytics
• Email marketing services
• Advertising networks
• Social media platforms
This data is used for Website analytics, advertising optimization, and performance tracking.
2. How We Use Information
We use collected information for:
• Operating, maintaining, and improving the Website
• Responding to user inquiries or requests
• Communicating about products, services, or updates
• Analytics and performance monitoring
• Enhancing security and fraud prevention
• Business operations and internal reporting
We may also generate aggregated or anonymized data to:
• analyze usage patterns
• improve services
• support research efforts
• develop better tools and workflows
This data does not identify individuals.
3. Sharing of Information
Adptive does not sell personal information.
We may share information with:
A. Service Providers
Including hosting companies, analytics providers, email services, and security vendors.
B. Business Partners
If collaborating on research, demos, or joint communications.
C. Legal Authorities
When required to comply with a legal obligation, court order, or enforceable request.
D. Successor Entities
If Adptive undergoes a merger, acquisition, restructuring, or asset transfer.
All sharing is done in accordance with this Policy and applicable law.
4. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect Website data.
However: No system is completely secure, and we cannot guarantee absolute protection from unauthorized access or data breaches.
5. Data Retention
We retain personal information only as long as necessary for:
• communication
• business operations
• analytics
• legal requirements
Aggregated or anonymized data may be stored indefinitely.
6. Children’s Privacy
This Website is not intended for children under 13.
We do not knowingly collect information from children under 13.
If we learn that a child has submitted information, we will delete it promptly.
7. HIPAA and Health Information Notice
This Website is not intended to collect or store protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).
We are not a HIPAA-covered entity or business associate unless a separate Business Associate Agreement (BAA) is executed.
We use HIPAA-compatible safeguards, but Website interactions should not be used to transmit medical records, diagnostic images, or personal health assessments.
8. Third-Party Links
The Website may include links to third-party websites.
We are not responsible for their:
• privacy practices
• security
• policies
• content
Users should review the privacy policies of third-party sites before interacting with them.
9. User Rights and Choices
Depending on your jurisdiction, you may request:
• access to personal information
• correction or deletion
• restriction of data processing
• opt-out from marketing communications
• export or transfer of your data
To submit a request, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Changes are effective immediately upon posting.
Continued use of the Website constitutes acceptance of updated terms.
11. Contact Information
For questions about this Privacy Policy, please contact us using our Website contact form: https://adptive.ai
12. Separate Policies for Mobile Applications
This Website Privacy Policy applies only to the Website.
Our mobile applications and digital platforms—including the Adptive Care™ mobile application—have separate Terms & Conditions and Privacy Policies specific to their features, data practices, and regulatory frameworks.
Links to those policies will be provided within the mobile application and on our Website.